Effective Date: August 18, 2025
Trimble Maps, Inc. and Trimble Maps Ltd (collectively, “Trimble Maps”, “we”, “our”, and “us”), part of the Trimble Inc. family of companies, are dedicated to keeping customer data private and secure. We are also committed to transparency, so we want you, the user of our website or software (“you” and “your”), to understand the information (“Data”) we may collect from you (as a person or as a company), why we collect it, and how we use and disclose it, the choices we offer you (including how to access, update, and protect it), and how we use aggregated data. The following is a supplement to Trimble’s Privacy Notice located at https://www.trimble.com/privacy.
This Supplemental Privacy Notice applies to Data information we collect when you use our website, products, standalone and mobile applications, and other online products and web services (collectively, the "Services") or when you otherwise interact with us. In the event of a conflict between a term or provision in this Supplemental Privacy Notice and a corresponding term or provision of the Trimble Privacy Notice, this Supplemental Privacy Notice will control with respect to the Services. Please review the Trimble Privacy Notice together with this Supplemental Privacy Notice.
Trimble Maps may change this Supplemental Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of the Notice, and in some cases, we may provide you with additional notice (such as adding a statement to our homepage, sending you an email notification, or posting a message within the Services). We encourage you to review the Supplemental Privacy Notice whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Our Services may have specific usage terms applicable to them. n addition to the Trimble Privacy Notice and this Supplemental Privacy Notice, please review any the appropriate terms of use (“Terms of Use”) or End User License Agreement (“EULA”) when appropriate on the respective Website.
1. YOUR ACCOUNT, REGISTRATION
When you first use any of our Services, you may need to create your personal account by supplying a username, an email address and a password. You may also receive credentials for our Services from your fleet manager. Trimble Maps advises You to keep your account details confidential and use a password that you do not use elsewhere. Your account is used to securely store the Data collected by each of our Services and to give you access to the Data stored on the Trimble Maps servers. We will use your email address to occasionally send information related to our Services or if there are updates You need to be aware of to ensure you can use our Services in a safe, reliable way, without interruption or if there is a legal requirement to contact You.For all of these, Trimble Maps advises you to do the following:
- Change your password upon first login
- Keep your account details confidential
- Use a secure password that you do not use elsewhere
You can delete your account at any time using the corresponding Trimble Maps product or by logging on to the website. Trimble Maps will not share your account details with anyone else, unless explicitly and lawfully ordered to do so following due legal process. Your account Data will be retained as long as your account exists.
2. HOW WE PROTECT INFORMATION
Trimble Maps' Services apply security methods based on industry standards, including technologies such as pseudo-anonymization, hashing and encryption to protect your Data against unauthorized access during storage and transmission. Trimble Maps takes reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. We will not provide anyone else with access to your Data unless you give us your permission to do so or when we are explicitly and lawfully ordered to do so following due legal process.
For Data provided from within the European Union, the Data you upload to our Services is subject to European data protection laws and is stored in Amazon Data Centers, also governed by European data protection laws as per the following: https://aws.amazon.com/compliance/data-center/controls/.
3. SHARING OF INFORMATION
We may share information about you as follows or as otherwise described in this Supplemental Privacy Notice :
- With authorized vendors, consultants and other service providers, on a need to know basis, who need access to such information to carry out work on Trimble Maps' behalf, and under the same terms and conditions as Trimble Maps;
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or due legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe your actions are inconsistent with the spirit or language of our agreements or policies, or to protect the rights, property and safety of Trimble Maps or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction, always under the condition that your Data will be anonymized.
4. PROMOTIONAL COMMUNICATIONS
When you use one of our Services you may choose to accept product information and marketing communications from Trimble Maps. If you choose to do so, you may opt out of receiving promotional emails or messages from Trimble Maps by clicking the unsubscribe button at the bottom of the email or by contacting us via privacy@trimblemaps.com. We may also retain certain information as required by law or for legitimate business purposes.
5. SERVICES
| No | Data Captured | Why do we collect the Data and how is the Data used by Trimble Maps? | How is the Data used by You? | What are the choices we offer? | How long is the data retained for |
|---|---|---|---|---|---|
| 1 |
|
For confirmation of Your account login, activation and general communication. | Login authentication and communication to Trimble Maps. | At Your request Trimble Maps will delete Your email address except as required by law or for legitimate business purposes. | 36 Months |
| 2 |
|
For authentication of Your account activation and login | Login Authentication | At Your request, Trimble Maps will delete Your account, including password. | 36 Months |
| 3 |
|
Used to uniquely identify a vehicle to Your company. | Used to search, filter and report route history information for a vehicle in Your company’s fleet and to facilitate the setting of real-world conditions to calculate route metrics. For sharing a planned route between Trimble Maps services | It is Your company’s obligation not to use a personally identifiable Truck ID. | 36 Months |
| 4 |
|
Used to uniquely identify a driver to Your company. | Used to search, filter and report route history information for a Driver in Your company’s fleet. For sharing a planned route between Trimble Maps services | It is Your company’s obligation not to use a personally identifiable Driver ID. | 36 Months |
| 5 |
|
The Planned Route consists locations of the origin, destination and planned route path between the origin and destination and is used for route display. | For viewing Your Planned Routes. For receiving turn-by-turn navigation instructions. For Hours of Service planning | Planned Route information is collected if You either trial or subscribe to the Service. At your request, Trimble Maps will delete Your Planned Routes. | 36 Months |
6. ANONYMOUS DATA COLLECTION
Trimble Maps and its Affiliates may use, process, manipulate, modify, copy, publicly perform and display, compile, and create derivative works (“Aggregate Anonymous Data”) from your Data and any other data related to the Services, including, but not limited to, using such data for any internal business purpose, and for the improvement, support, and operation of the Services, and/or the development of other products or service capabilities, provided that neither you nor any of your employees can be identified from the data. Further, all Aggregate Anonymous Data, all service data, usage data, and other data that does not identify you and any data that is derived from you or all data, reports, derivative works, compilations, modifications and other materials created by Trimble Maps from or with use of such data will be, in each case, the sole and exclusive property of Trimble Maps, without any fees and without rights to future royalties payable to You.
7. DELETING YOUR ACCOUNT OR TRIMBLE ID
When you submit a request to delete your Account or Trimble ID, we will process your request according to applicable laws and regulations, except where an exemption applies.
To submit a request please send an email to privacy@trimblemaps.com with the following information:(1) Subject “Account Deletion”, (2) Name and (3) Username/Address. You will receive an email response outlining the impact of Account or Trimble ID removal and requesting you provide final confirmation to proceed.
Upon deletion, you will lose access to all of your Trimble products, as well as any data associated with your Account or Trimble ID. This action is permanent and can not be reversed.
Please note that deleting your Account or Trimble ID does not automatically cancel any active subscription you have purchased, and your subscription will remain in effect until canceled by you. To cancel your subscription, please follow your store provider cancellation rules.
8. DATA RETENTION
Your data is important to us, and we are committed to ensuring its privacy and security.
Retention Period: We retain your data indefinitely to ensure the continuity and quality of our services. This enables us to provide you with a consistent and personalized experience. Where possible, we have provided the period of time data is retained.
Data Removal: You have the right to request its removal at any time in accordance with the Trimble Privacy Notice and this Supplemental Privacy Notice. We are committed to respecting your privacy rights and will comply with your request promptly.
To request data removal, US residents may use the “Your Privacy Choices” page located on the Trimble Privacy Center at https://www.trimble.com/privacy, and others can use the Trimble privacy form located on the Trimble Privacy Center at https://www.trimble.com/en/our-commitment/responsible-business/data-privacy-and-security/data-privacy-center/contact. Alternatively, you can contact us at privacy@trimblemaps.com with your request, and we will process your request promptly.
9. CONTACTING TRIMBLE MAPS
For further information, or for any questions or requests, you may contact us at privacy@trimblemaps.com.